This Privacy Policy describes how Luke Snow (hereinafter “we, ” “us, ” or “our”) collects, uses, and shares personal information of users of our website, imlukesnow.com (the “Site”).
1. Information We Collect
We collect several types of information from and about users of our Site, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, billing address, and payment information. We collect this information when you register for an account, purchase a ski guide, subscribe to a membership, or request concierge services.
- Usage Data: This includes information about how you use our Site, such as the pages you visit, the links you click, and the searches you conduct. We collect this information through cookies, log files, and other tracking technologies.
- Device Information: This includes information about the device you use to access our Site, such as your IP address, browser type, operating system, and device identifiers.
2. How We Collect Information
We collect information in the following ways:
- Directly from You: When you provide information to us, such as when you create an account, make a purchase, or contact us with inquiries.
- Automatically: Through the use of cookies, log files, and other tracking technologies.
3. Use of Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Services: We use your information to provide you with the ski guides, memberships, and concierge services you request, and to improve the functionality and user experience of our Site.
- To Communicate with You: We use your information to respond to your inquiries, provide customer support, and send you updates and promotional materials.
- To Process Payments: We use your payment information to process your purchases and subscriptions.
- To Personalize Your Experience: We use your information to personalize your experience on our Site, such as by recommending ski guides or memberships that may be of interest to you.
- To Monitor and Analyze Usage: We use your information to monitor and analyze usage of our Site, and to identify trends and patterns.
4. Sharing of Information
We may share your information with the following categories of recipients:
- Service Providers: We share information with third-party service providers who assist us with payment processing, data analytics, email marketing, and other services.
- Business Partners: We may share information with business partners who offer products or services that may be of interest to you.
- Legal Authorities: We may disclose information to legal authorities if required by law or legal process.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your browsing behavior on our Site. Cookies are small data files that are stored on your device when you visit a website. We use cookies to remember your preferences, track your activity on our Site, and personalize your experience. You can control cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our Site.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect your payment information and other sensitive data.
- Firewalls: We use firewalls to protect our servers from unauthorized access.
- Access Controls: We restrict access to your personal information to authorized personnel only.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Your Rights
You have the following rights with respect to your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Opt-Out: You have the right to opt-out of receiving marketing communications from us.
To exercise these rights, please contact us at [Your Contact Information].
8. Children’s Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [Your Contact Information].
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our Site and update the “Last Updated” date above. Your continued use of our Site after the posting of changes constitutes your acceptance of the revised Privacy Policy.
10. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
[Your Contact Information]
